Privacy Policy

Last updated: October 14, 2026

This website (www.moongardendr.com) presents the Moon Garden residences at Coral Golf Resorts, Punta Cana, Dominican Republic. It is operated by RE/MAX Paradise (“we”, “us”). This policy explains what personal information we collect, why, who we share it with and the choices you have.

1. Information we collect

• Information you give us in a form: first and last name, email address, phone number, whether you are a buyer or a realtor, and your marketing opt-in choice.
• Information collected automatically: pages viewed, referring ad or website, approximate location derived from your IP address (used to pre-select your phone country code), browser and device type, and cookie or similar identifiers.

2. How we use it

• To answer your request and send you prices, project details and information about Moon Garden.
• To contact you by phone, SMS or email about this project and, if you opted in, related updates. You can unsubscribe at any time.
• To measure and improve our advertising and this website.
• To protect the website against spam and abuse, and to meet legal obligations.

3. Follow Up Boss (lead management)

Form submissions are stored in Follow Up Boss, the customer relationship management system used by RE/MAX Paradise, so that an agent can follow up with you. Follow Up Boss processes this data on our behalf as a service provider. We keep your lead record while we are in contact with you and for as long as reasonably needed for the business relationship and our legal and accounting obligations; after that it is deleted or anonymised. You can ask us to delete it at any time (see section 8).

4. Meta Pixel and cookies

We use the Meta Pixel (Meta Platforms, Inc.) to measure visits and form submissions (“Lead” events) from our Facebook and Instagram ads and to show relevant ads. The pixel uses cookies and sends Meta information such as the page visited, the event, your browser details and IP address. We also use privacy-friendly Vercel Analytics to count page views, and strictly necessary storage to remember your cookie choice.

You can accept or reject marketing cookies in the cookie notice. If you reject them, the Meta Pixel is told not to use cookies for your visit. You can also control ad personalisation in your Facebook settings and in your browser.

5. Who we share it with

• RE/MAX Paradise agents and staff who handle your enquiry.
• The developer of Moon Garden, where needed to answer questions about units, availability, reservations or a purchase you choose to make.
• Service providers who act on our instructions: Follow Up Boss (CRM), Vercel (hosting and analytics), Meta (advertising measurement).
• Authorities, where required by law.

We do not sell your personal information and we do not share it for money.

6. International transfers and security

Our service providers may store data in the United States, Canada or other countries. We use reasonable technical and organisational safeguards, including encrypted HTTPS connections, to protect your information.

7. Your rights

Canada (PIPEDA and Quebec Law 25). You may access your personal information, ask us to correct it, withdraw your consent to marketing, and ask us to delete it. Quebec residents may also ask how their information is used and request de-indexation or portability where applicable. You may complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d’accès à l’information.

United States (California CCPA/CPRA and similar state laws). You may request to know, access, correct and delete your personal information, and opt out of the sale or sharing of personal information for cross-context behavioural advertising. We do not sell personal information. To opt out of ad sharing, reject marketing cookies in the cookie notice or email us. We will not discriminate against you for using these rights.

Everyone can unsubscribe from emails with the link in each message, reply STOP to SMS, or ask an agent to stop calling.

8. Contact us

To exercise your rights or ask a privacy question, email tech@remaxparadisedr.com with the subject “Privacy request”. We may need to verify your identity before acting on a request and will reply within the time required by law.

9. Changes

We may update this policy. The date at the top shows when it last changed.